Drive for sea-going staff in Australasia

Drive for sea-going staff in Australasia

Announcing the company's expansion into Australasia, Erling Frydenberg, president of ESI's cruise division, said the region has been identified as a key source of the recruits who will be in demand for the booming cruise industry over the next few years.

Ralph, who is based in Auckland, joined the purser's department of Shaw Savill in 1970 and worked aboard Southern Cross, Northern Star and Ocean Monarch before signing on with Qantas six years later where he became in-flight standards controller. He went back to sea in 1984 with Royal Viking Line and arranged the tours for Royal Viking Sun's maiden world voyage.

He joined Crystal Cruises as director of land programmes in 1990 and in 1999 he moved to Cunard as tour manager for QE2's world voyages. He was a keynote speaker at Cruise New Zealand 2005.

Ralph, who will begin advertising next month, told Seatrade Insider he is looking for Australians and New Zealanders aged 21 and over with certified hospitality qualifications and/or three years' experience in top-end hospitality positions.

He is seeking recruits for jobs across the board, including chefs, sommeliers, bar and dining room stewards, housekeepers and bureau staff.

He has immediate vacancies for a pastry sous chef, sushi chef and chefs de cuisine, as well as a sommelier, concierge and a Japanese-speaking receptionist.

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New terminal progresses at Guaymas

New terminal progresses at Guaymas

The Sea of Cortez port has completed the new cruise dock for ships of up to 1,020 feet (311 meters) and is now dredging the turning basin and the dock position to obtain a depth of 34.5 feet.

Port director general Jose Luis Castro Ibarra said the two-story terminal is well advanced, and work has begun on the green areas and the parking lots for taxis and tour buses.

The terminal, designed in a Santa Fe-style style, will house an international restaurant and 20 shops with offerings such as handicrafts and jewelry.

Holland America Line's Ryndam is the first ship scheduled to call, on Oct. 16 and Nov. 15. HAL plans additional visits in 2009, and The World of ResidenSea is booked for an overnight stay, May 21-22.

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Travel Insured offers apos;missed portapos; protection

Travel Insured offers apos;missed portapos; protection

Insured passengers who prepay for a non-refundable shore activity in a port of call, or a scheduled stop on a tour itinerary, but miss the activity due to a change of cruise or tour itinerary, can be reimbursed up to $750 unless the missed activity is rescheduled during the course of the trip.

Travel Insured said that such coverage can give travel agents and their clients confidence in booking prepaid shore or tour activities that are non-refundable, particularly those provided by companies that are independent of the main vacation provider.

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Hansa becomes a brand in the Delphin Group

Hansa becomes a brand in the Delphin Group

Notwithstanding this formal change, the well-established name of Hansa Kreuzfahrten will be retained as a brand of Delphin Kreuzfahrten.

It is also understood from market sources that Horst Kilian, md of Hansa Kreuzfahrten, continues as director under the new scheme whilst Heinz-Herbert Hey has been appointed sole md of Delphin Kreuzfahrten.

Keeping its own identity, Hansa Kreuzfahrten is now trading as a brand of Delphin Kreuzfahrten.

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RCCL inks China promotional deal

RCCL inks China promotional deal

Ltd. (SIPG) have agreed to cooperate in developing Shanghai's cruise business and economy.

A memorandum of understanding was signed by Adam Goldstein, president and ceo of RCCL unit Royal Caribbean International, and Lu Haihu, chairman of SIPG.

The mou affirms that the parties will work together to educate the local market about cruising and its advantages over other vacation options, as well as educate the local travel trade to promote cruise sales in China.

In addition, both parties will meet regularly to explore strategic cooperation opportunities to develop the Asian cruise business, especially in the China market.

Goldstein recently announced his company's expanded commitment to China with the year-round Asia deployment during 2010 of Legend of the Seas, following the completion of Royal Caribbean's Asia season with Rhapsody of the Seas.

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Oceania charts executive appointments

Oceania charts executive appointments

In vessel operations, Chris Foong joins Oceania as svp marine operations. He comes from Norwegian Cruise Line, where he most recently served as svp technical operations and refurbishment. Foong will report to Robin Lindsay, evp vessel operations.

Luigi Razeto joins as senior director of fleet compliance. He most recently worked as director of SMS and quality assurance at Carnival Cruise Lines and earlier held positions at Costa Crociere and Martinoli S.A.M.

Paolo Mele is the new senior director of fleet deck and engine operations. He joins Oceania after 20 years with the Carnival brand, most recently as director of technical operations for the Conquest-class ships. He will manage Oceania's relationship with V.Ships, provider of the fleet's technical management.

In marketing, Bruce Engstrom joined as director of brand management, overseeing Oceania's in-house design team and development of consumer and trade advertising, brochures, direct mail and all other aspects of the line's brand management. He reports to James Rodriquez, svp marketing.

Engstrom brings more than 15 years of design experience, having supervised creative teams working on accounts such as Sea World, Disney and Universal Studios.

Another marketing appointment, reported here earlier, was Jim Lida as director of marketing, also reporting to Rodriguez.

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RCIapos;s on-board revenue vp is leaving

RCIapos;s on-board revenue vp is leaving

1. His position will most likely be filled internally, a company spokeswoman told Seatrade Insider.

Shaiken oversees casino operations, retail boutiques, art auctions, spas and salons and other on-board revenue streams.

Before joining RCI, he was president of museum retail operations for Smithsonian Business Ventures for the Smithsonian Institution.

Earlier positions were in leadership roles in retail and merchandising for Fortune 1000 companies such as GE's Universal Parks & Resorts, Starwood Hotels and Resorts Worldwide and Hilton Hotels Corp.

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Carnival sets Cahill target bonus

Carnival sets Cahill target bonus

1m for Gerry Cahill, president and ceo of Carnival Cruise Lines.

The bonus will be calculated in relation to the company's operating income target (75%) and the corporate operating income target (25%).

According to a filing, the performance range is from 75% to 120% of the operating income targets with results at 75% or less producing a preliminary bonus amount equal to 50% of the target bonus and at 120% or more producing a preliminary bonus amount equal to 150% of the target bonus.

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RCCL said to be in staff downsizing

RCCL said to be in staff downsizing

At the same time, some restructuring of responsibilities is under way.


Seatrade Insider understands that department heads have been asked to develop two scenarios: a payroll budget cut of 10% and an overall budget cut of 25%. The purpose is to provide the company a range of alternatives.


Royal Caribbean did not acknowledge any specific moves.


'We continuously look for ways to operate more efficiently, without compromising the experience of our guests and travel agent partners,' said Lynn Martenstein, vp corporate communications for RCCL.


'Today's operating environment, with astronomical increases in fuel costs, puts even more pressure on us to find ways to control our costs. Like most companies today, we are redoubling our efforts to find savings, but we have not announced any specific actions,' Martenstein said in a statement to Seatrade Insider.


Royal Caribbean shares opened at $19.92 today. Shares have traded as high as $43.96 in the past 52 weeks.


Reports of a downsizing process began in the second half of June, with the bulk of the moves aimed for completion ahead of the company's second quarter earnings report next week, according to sources.


Sources familiar with the situation said that most layoffs are targeted for middle to upper management positions. A portion of the cuts will come from eliminating currently unfilled positions.


In recent weeks, a number of key figures have left or announced their upcoming departures, including Patrick Mitchell, vp corporate, incentive and charter sales for Royal Caribbean International; Susan Hooper, svp international/md EMEA for RCI and Celebrity Cruises; and Steve Shaiken, vp on-board revenue for RCI.

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Carnival plans jumbo screens on more ships

Carnival plans jumbo screens on more ships

They include Carnival Destiny and Carnival Triumph, scheduled to add the screens during drydocks later this year, with Carnival Conquest and Carnival Glory adding the screens in 2009. Also equipped will be the 130,000gt Carnival Dream, currently under construction and set to debut Sept. 12, 2009.

Carnival's first Seaside Theater debuted on Carnival Liberty in 2005.

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