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Articles from 2008 In August


Provimar changes name to EMS Ship Supply

Provimar changes name to EMS Ship Supply

Provimar was acquired by Norway's EMS Ship Supply last year and this month all companies in the Provimar Group will be renamed EMS Ship Supply together with the name of the country they are based (such as America, Croatia, Gibraltar, Morocco, Portugal, Spain and Uruguay).

The Provimar management team, both centrally in Barcelona and in its 32 branches, remains unchanged.

EMS Ship Supply has 60 offices in 17 countries and claims to be the largest ship supply company in the world with a turnover of more than EUR300m. It is a subsidiary of Eitzen Maritime Services, the maritime services group listed on the Oslo Stock Exchange.

'We are trying to combine the best of both worlds: being a major world player, while still focusing in the daily affairs in our local branches. In the end, our business makes sense only if we can satisfy our customers' needs locally,' says EMS Ship Supply's president Terje Ask-Henriksen.

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Royal Caribbean joins CDU

Royal Caribbean joins CDU


Carnival Australia became CDU's first cruise line member when it joined in 2006 and Captain Mike Drake, director of nautical operations, represented the company again at CDU 2008.


Earlier this year Royal Caribbean Cruises joined the peak maritime body Shipping Australia Limited (SAL) which replaced Liner Shipping Services and the Australian Chamber of Shipping.


Cranmer, who will launch the 2008/09 Down Under wave season on October 18 with a one-night cruise from Sydney to nowhere for industry representatives and their partners aboard Rhapsody of the Seas, is also chairman of International Cruise Council Australasia.


He told Seatrade Insider today that ICCA's fifth annual black-tie dinner and 2008 awards ceremony on January 31 will be bigger than ever.


He said the event, which will be held at the WatersEdge restaurant on Sydney's Walsh Bay, will salute a record number of 14 outstanding cruise specialists from around Australia and New Zealand.

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Cruises better value than a decade ago

Cruises better value than a decade ago

Research conducted by P&O Cruises finds that whilst a two week cruisethis summer in an ocean-view cabin costs £1,579 per person, theactual cost of the same holiday 10 years ago was £2,520.


P&O Cruises managing director Nigel Esdale said: 'The cumulative inflationrate between May 1998 and May 2008 is 32%, so if cruise holidays hadincreased accordingly, then our prices should be more than double those inthis summer's brochure. In actual fact, this year's prices are more than£900 cheaper per person, almost £2,000 cheaper for a couple than 10 yearsago.'

An ocean-view cabin for two people on Oriana this year costs £3,158 - 37%less than 10 years ago when the same cabin would have cost £5,040.

'Compare that to a loaf of bread, which cost 48p and is now £1.08, or apint of draught bitter which cost £1.70 10 years ago and is now around £3a pint or a litre of unleaded petrolwhich cost 67p per litre in 1998 and is now £1.12 ... considering a cruise holiday today includes accommodation, almost allfood, entertainment and even flights, the research proves the exceptionalvalue it provides at a time when the credit crunch is hitting our walletsin every aspect of our daily life,' added Esdale.


This view is endorsed by Virgin Holidays Cruises md RobinDeller who said:'At Virgin Holidays Cruises we have seen a significant increase in cruisesales in 2008. We believe this is mainly due to the fact consumers are nowfully aware that a cruise holiday really does provide the best value formoney.'


P&O Cruises has set up a dedicated web page so holidaymakers can look atthe value for money offered by a cruise holiday at www.pocruises.co.uk/value.

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$200m more for HALapos;s Signature upgrades

$200m more for HALapos;s Signature upgrades

Over the next two years, these vessels will undergo drydocks to create new venues, staterooms and décor. This 18-month, $200m program will begin when Veendam enters an extended docking in the spring, and the last ship is scheduled for completion in late 2010.

The investment will include a new resort pool concept, lanai staterooms, new entertainment and enrichment options and new stateroom décor. The work will add more veranda accommodations, expand the Lido Deck's pool feature with The Retreat, create a showroom at sea and upgrade staterooms, bathrooms and fixtures.

The most dramatic change will be to the aft portion of the ships, allowing for a Lido Deck spot called The Retreat with a shallow pool area. A new pool bar and pizzeria will be installed, as well as a canopy and wind screens to give additional covered seating for the Lido Restaurant.

All staterooms will receive new décor, carpeting and soft goods. Each ship also will gain 44 to 46 staterooms, 32 with verandas and the rest, inside staterooms. On the four S-class ships, a dozen rooms near the spa will also add verandas and, along with three inside rooms, become spa staterooms with special amenities. On Rotterdam, 23 Veranda Deck staterooms will become spa staterooms.

On the five ships, 46 new lanai accommodations will be created by replacing the windows of 42 rooms on Deck 6 with lanai doors that open onto the walk-around promenade, and adding four staterooms.

Other projects are the addition of a Merabella luxury jewelry shop, the reconfiguration of the casino and piano bars into Mix, a multi-themed area with three separate bars, and the transformation of the main show space into a glamorous nightclub ambiance.

With these works, HAL's fleet enhancement investments will exceed $525m. Previously, during the first phase of Signature of Excellence, the five ships gained Explorations Cafés, Culinary Arts Centers and expanded Club HAL youth facilities, among other features.

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Aker executes new cruise management plan

Aker executes new cruise management plan

From today, Cruise & Ferries will have three senior managers on the corporate executive team.

Juha Heikinheimo becomes evp sales and marketing for the entire business area. The Cabins, Solutions and Life Cycle Services groups will also report to him.

Martin Landtman becomes president of Aker Yards OY, while Jacques Hardelay continues as president for Aker Yards France SA.

'I am very pleased that we have these three senior managers as part of the executive management team. They will be instrumental in driving the further development of our business,' said Aker Yards president and ceo Torstein Dale Sjøtveit.

The Cruise & Ferries division is the company's largest area, contributing more than 50% of overall revenues.

With South Korea's STX Group now controlling more than a 92% stake of Aker Yards, a shareholders meeting on Wednesday is expected to propose changing the company's name to STX Europe ASA and the election of a new board.

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Gustav, Hanna shake up more itineraries

Gustav, Hanna shake up more itineraries

Additional port substitutions for several lines have been sparked by Tropical Storm Hanna, lingering near the Bahamas.

Carnival Ecstasy's five-day sailing from Galveston will stretch to seven days. The ship is now due to return to Galveston on Wednesday. The next voyage, originally a five-day cruise, will shorten to a three-day cruise to nowhere departing on Wednesday. Passengers may cancel for a full refund. Those who sail will get a 50% discount plus 50% off a future three- to five-day cruise.

Mobile-based Carnival Fantasy will end its sailing on Wednesday due to the port's closure. The five-day cruise scheduled to sail Monday will become a four-day cruise leaving Wednesday and returning on Sunday with a call at Cozumel. Passengers may cancel for a full refund. Those who sail will receive a 25% refund and 25% off a future three- to five-day cruise.

Carnival Conquest's current cruise from Galveston will drop Montego Bay on Wednesday and visit Progreso on Tuesday, Cozumel on Wednesday and Grand Cayman on Thursday. Carnival Triumph's currrent cruise from Miami will skip Monday's call at Half Moon Cay in the Bahamas. Carnival Legend's cruise from Tampa is adding a stop at Key West on Monday and dropping Grand Cayman on Tuesday.

Norwegian Cruise Line is switching Norwegian Sky's four-day Bahamas sailing on Monday to a Western Caribbean route with stops at Cozumel and Key West.

Royal Caribbean International's Mariner of the Seas, sailing today from Port Canaveral, will drop Monday's call at Coco Cay in the Bahamas.

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Cruise Down Under re-elects chairman

Cruise Down Under re-elects chairman


Brett Dudley, principal of the ecruising group of companies who took up the position of deputy vice chairman last year, was elected vice chairman.


CDU's former vice chairman, Judy Wood, stood down after serving on the management committee for seven years.


Doyle paid tribute to Wood, who launched the Bob Wood Travel Group, a Queensland-based ground handler for cruise lines, with her husband 26 years ago.


Wood was chairman of the organising committee for CDU's 12th annual conference at The Langham Melbourne last week that attracted a record number of 106 delegates and which Doyle described as 'the best ever.'


CDU's long-standing treasurer, Glenn Stephens, manager commercial development for Fremantle Ports, continues in that role.


David Brown, project manager for Cruise Hunter, is the new member of the management committee, joining Port of Melbourne Corporation's Evda Marangos, John Treacy of John Treacy and Associates, Tourism Victoria's Chris White and CDU gm Jill Abel.


CDU 2009 will be held in South Australia at the Stamford Grand Adelaide on Jetty Road, Glenelg, August 26-28.


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CDUapos;s mission statement and strategic plan

CDUapos;s mission statement and strategic plan


Doyle said 'economic and social benefits' are key words in the new statement which addresses the three Ws -- who (we are), what (we do) and why (we do it) -- and now reads:


'Cruise Down Under (CDU) is the peak cruise industry association growing and developing the Australia Pacific region as the world's leading cruise destination providing economic and social benefits.'


The 2008-2011 strategic plan has five key objectives.


They are to further promote CDU as the peak industry organisation, to provide members with useful research and customer information, to position and market the region as a world class cruising destination, to increase membership and to develop closer relationships with all stakeholders and partners.


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Key industry speakers address Cruise Down Under

Key industry speakers address Cruise Down Under


At the opening session gm Jill Abel said 39 delegates attended the conference in Melbourne in 2001, compared to 106 this year.


Philip Naylor, gm fleet, marine and shore operations for Carnival UK, said CDU has been successful in marketing Australia as a destination and now should 'work towards making sure passengers have a wonderful time.'


Naylor, who described Sydney as a 'marquis port' on world voyages along with San Francisco and Hong Kong, stressed the importance of providing 'a great welcome' for passengers and crew and this message was echoed by other speakers.


Fred. Olsen Cruise Lines' tour manager, Tim Moore, said port authorities invariably put on a spectacular welcome for a ship's inaugural call, but don't maintain the excitement over future visits.


Moore said around 99% of the passengers are making their inaugural visit every time a ship arrives.


'So keep the welcome going,' he said. 'We must never forget that we are creating people's dreams and we only ever get one shot at achieving this.'


David Vass, vp worldwide cruise development for Abercrombie & Kent/Akorn, reiterated Naylor's warning about multiple cruise ship bookings at destinations that don't have the infrastructure to handle the extra capacity.


Vass said cruise lines should be advised to look for alternate ports, rather than inconvenience passengers and get negative feedback.


Princess Cruises' shore excursions manager Rob Roberts also pointed out the importance of positive passenger feedback.


Roberts said New Caledonia's Isle of Pines, New Zealand's Milford Sound and Sydney have received top ratings. He said the North American market also wants 'indigenous experiences.'


Tourism Australia's Singapore-based regional gm for South/South East Asia and Gulf Countries, Maggie White, outlined the 'hot' Asia cruise market and Australia's advantageous geographic location as its nearest Western neighbour.


White said cruise line operators should be encouraged to include Australia in their Asian programmes.


Professor Ross Dowling of Western Australia's Edith Cowan University said there is a growing demand for 'greener' cruise products.


'Ecotourists are becoming better informed and more discerning,' Dowling said. 'Many seek a range of on-shore experiences which are environmentally educative and responsible.'

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HAL announces New York-Bermuda service

HAL announces New York-Bermuda service

The line will call on both Hamilton and St. George's, with overnight stays.

The 1,350-passenger Veendam is designated to sail in late August 2010 on the first of 10 round-trips, marking HAL's return to New York as a homeport and to Bermuda as a destination.

HAL first visited Bermuda in 1926 when Veendam II, with capacity for approximately 500 passengers, left New York on the company's maiden Caribbean cruise. During the summers of 1930 and 1931, Veendam II sailed five-day round-trips between New York and Bermuda.

HAL's Rick Meadows, evp marketing, sales and guest programs, called Veendam 'ideal' for the upcoming program: 'She is a premium mid-size ship, the perfect size to navigate the narrow entrances to the harbors in Hamilton and St. George's.' Passengers will be able to ashore into the center of each town.

Bermuda Premier Ewart Brown welcomed the new relationship with Holland America.

In addition to the 10 sailings between late August and October in 2010, the line will visit the island for a full season beginning in May the following year, with 20 or more departures anticipated.

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