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Confusion around crews’ status as critical workers and the set up of some consulates in their ability to make decisions is a ‘hassle’ and ‘really frustrating’, says CLIA’s director of partner relations, Joost van Ree.

Norwegian Cruise Line threw a big party headlined by godmother Kelly Clarkson for Norwegian Encore's naming Thursday night at PortMiami.

Virgin Voyages revealed its second ship will be called Valiant Lady and will sail from Barcelona...

Beth Kelly Hatt and the Aquila Center for Cruise Excellence team are in perpetual motion, and their tour guide, tour operator and frontline customer service training are making a difference in the Caribbean and beyond, cruise lines say...

Carnival Corp. & plc announced seven new hires or internal promotions as part of its new companywide ethics and compliance function announced in August and led by Peter Anderson, chief ethics and compliance officer.

MSC Meraviglia had been scheduled to make the first call at Ocean Cay MSC Marine Reserve on Saturday. But MSC Cruises said evaluation with its onsite team and ‘learning about last-minute operational issues that could impact the guest experience’...

MSC plans to become the world’s first major cruise line with carbon neutral marine operations.