'We had hoped that the number of cases of COVID and episodes of transmission would be in decline by now, and that the world recovery from the pandemic would be faster, but based on what we are seeing, we believe the most prudent way forward to keep our guests and crew safe is to postpone all Windstar sailings until next year,' a company spokeswoman said Thursday.
125% future cruise credit or full refund
Travelers on canceled sailings will receive a 125% future cruise credit. Those who prefer a refund can request their FCC be converted to a refund equal to 100% of the monies paid to Windstar once they receive their FCC certificate. Travelers will have 24 months from the date their FCC is issued to book and embark on any available Windstar cruise.
During this pause in operations, Windstar said it will continue to review and update health and safety practices including enhanced sanitation protocols, health screenings, adding more medical staff on board, flexible dining and crew training.
In mid-July the line detailed its 'Beyond Ordinary Care' program.
