He reports to Ricardo Charlton, director of operations.
Joins from Intercruises
Moroney joins after four years with Intercruises Shoreside and Port Services, where his most recent role was head of port operations, Americas. Earlier positions were director of shore services, East Coast and Gulf regions at Metro Cruise Services and director, cruise services, Ceres Terminals. Before that, he spent 11 years in guest port services and port operations at Royal Caribbean International.
Global expertise
'We got someone who's well-respected and has global expertise, in that he understands a multitude of ports and terminals,' said Jonathan Daniels, CEO and port director, Port Everglades. 'Not only does he have the technical expertise, he has the personality to bring people together and the authority to resolve issues.'
When Daniels evaluated the administrative structure and considered cruising's importance, he determined the port could be better at providing the necessary operational capacity and expertise.
Previously the operations teams were handling cruise and cargo, which have very different needs on the docks, Daniels said. Having dedicated teams would benefit both the cargo and cruise sides.
Cruise team
Now about 30 people report to Moroney, including cruise terminal workers who provide cleaning and maintenance, along with four cruise services staff who identify issues with parking, shuttles and traffic, and a dedicated parking person.
'A lot of these people were with us originally but they were a bit scattered around. We created a total operating alignment for all things dealing with cruise operations,' Daniels said.
'This allows us to be customer-focused and allows our customers and business partners to be successful as well.'
Copyright © 2024. All rights reserved. Seatrade, a trading name of Informa Markets (UK) Limited.
Add Seatrade Cruise News to your Google News feed.     |
Â
