As the retail sector continues to drive revenue for cruise lines, this brand-new programme is here to reflect the fast-growing importance of retailing and its role in enhancing the guest experience.
Taking place on 10 April 2024 at the Miami Beach Convention Center, the conference sessions will cover topics including enhancing the guest experience, sustainability and taking luxury brands to the next level. The programme also provides attendees with the opportunity to meet and connect with senior cruise line executives, concessionaire representatives and and leading brand owners.
Seatrade Cruise Events Global Brand & Event Director Chiara Giorgi says: “We are pleased to partner with The Moodie Davitt Report for The Retail Day at Seatrade Cruise Global. We look forward to delivering a series of sessions that add value for our guests, with insights, debate and conversation about the role and future of cruise retail front and centre.”
Conference Sessions – It’s All About Retail at Sea
The conference will begin at 10:00 am on Wednesday 10 April with Opening Remarks and will continue through to The Retail Day Reception at 4:00pm. Key sessions include:
- A View from the Top: A one-to-one interview with a leading cruise line CEO about the role of retail in commercial terms and in shaping the guest experience
- Nurturing our People – The Retail View: How do we better attract and retain people in Cruise Retail?
- Where Next for Luxury in Cruise Retail?
- Embracing Sustainability in Cruise Retail
Some of the speakers taking part in the programme include:
- Gustavo Antorcha, President, Holland America Line
- Stefano Menegotto, SVP Onboard Revenue, MSC Cruises
- Luis Terife, Vice President Guest Commerce & Onboard Revenue, Carnival Cruise Line
- Lisa Bauer, President and CEO at Starboard Cruise Services
- Natalia Rolle Phillips, Director, HR at Heinemann Americas, Inc.
- Patrick Molloy, Senior Vice President at Harding+
- Global Ports Holding VP, Business Development Retail & Ancillary Andres Villalever
- André Marzloff, Managing Director Travel Retail Americas at LVMH Beauty
- Estelle Baumann, Managing Director at DENIZEN Destination
View the full agenda and speaker list here
The Moodie Davitt Report President, Dermot Davitt says: “We are delighted to build a full day devoted to the critically important retail revenue stream in the cruise sector and aim to build on this exciting programme with further ambitious initiatives in the years to come.”
Notable partners
The programme is also supported by platinum and gold partners:
- Effy Jewelry
- Starboard Cruise Services
- Harding+
And further supported by:
- Cazcabel Tequila
- Duty Free Global
- Kurvball Whiskey
- Mermaid Gin
- The House of Somrus
- DENIZEN Destination
Registration
The Retail Day at Seatrade Cruise Global is open to all who have an Expo pass.
To register for Seatrade Cruise Global and join 10,000+ attendees from over 120+ countries, visit www.seatradecruiseevents.com/global. You can upgrade to attend F&B@Sea during this registration process.
Seatrade Cruise Global is returning to the Miami Beach Convention Center, Miami Beach on 8-11 April 2024, alongside F&B@Sea. F&B@Sea is a one-of-a-kind cruise food & beverage experience aimed at those responsible for food, beverage, guest customer experience and hotel ops. Attendees can seamlessly explore both events with the convenience of shuttle buses running every 30 minutes between the two events on 10-11 April 2024.
Find out more about F&B@Sea at www.seatradecruisevents.com/fnbsea.
